RoTunneling VPN affiliate program terms

The RoTunneling VPN affiliate program has been run since 2010 by RedShift IT SRL (VAT ID RO26963888), Bucharest, Romania, called "we" or "the operator" below. These terms are the contract between us and the company that takes part in the program, called "the affiliate". You accept them by ticking the box in the last step of sign-up. The service's own Terms and conditions apply separately to customer accounts and RoTunneling subscriptions.

1. The parties and who can take part

The affiliate is a company (legal entity), from any country. Individuals cannot take part, because payment is made against an invoice.
The person who registers the company declares that they may represent it and that the data entered (name, tax ID, address, contact person, bank account) is accurate. You update it in the affiliate account when it changes.
The bank account (IBAN) must belong to the affiliate company.

2. Enrolment, approval, suspension

A new affiliate account starts as pending. We approve it manually; until then your personal link does not work.
We may refuse an application without giving a reason, for example if the data cannot be verified or if your promotion does not fit our service.
We may suspend or close an affiliate account that breaks these terms (section 7) or when we have good reason to suspect fraud. While an account is suspended its link and coupon stop working and no new commissions are recorded.
You are not our employee, agent or legal representative. You cannot sign contracts on behalf of RoTunneling or make promises in our name.

3. The personal link, attribution and the coupon

You get a personal link like rotunneling.net/p/your-name/. Whoever opens it receives a cookie that remembers the affiliate and its coupon.
A customer is attributed to the affiliate whose link was opened first (first click wins). Attribution lasts 90 days from that click: if the person creates an account within that time, they stay attributed to the affiliate even if they pay later. A link opened afterwards does not change the attribution.
If you have a coupon assigned, it appears on your page and is filled in automatically at sign-up. The discount is given by us, to the customer, from the service price. Without a coupon, attribution works the same way.
An account created with the same e-mail address as the affiliate's (self-referral) is not attributed.
We decide whether a sign-up meets the attribution conditions, based on the data in our systems.

4. Commission

The standard commission is 20% of the first payment of the attributed customer and 5% of each later payment of the same customer. We may agree different, individual rates with you; in that case your rates are shown in your affiliate account and apply to payments made after they were set.
The base is the amount the customer paid, excluding VAT, after discounts (including the coupon). Commission is expressed in Romanian lei (RON); payments in EUR are converted at the rate on the customer's invoice.
Commission is earned only on card payments made through Stripe, on the site or in our apps that use Stripe. Purchases made through the App Store or Google Play earn no commission.
No commission is paid on periods given for free (vouchers, 100% coupons, periods we grant) or on the adjustment invoices created when a customer moves to a higher plan.
Commission is earned for as long as the attributed customer keeps paying the subscription by card, with no other time limit, for as long as the program and your account exist (see section 11).
In the affiliate account you can see visits, accounts created, the number of paying customers and commissions by state: pending, available, paid, reversed.

5. Hold period, refunds, reversals

Each commission stays pending for 30 days after the customer's payment. After that it becomes available, if the payment was not refunded or disputed.
If the customer's payment is refunded (in full or in part), reversed or lost in a dispute with the bank (chargeback), we reverse the matching commission, in full or in the same proportion. This also applies after the commission has been paid: the amount is deducted from your next payouts. If no further payouts follow, you can return the amount to us or we deduct it from any later sum we owe you.

6. Payouts

You choose in the affiliate account how often you want to be paid: every 2 weeks or monthly. We pay at the period you chose, only if the approved (available) balance is at least 100 lei; below that, the balance rolls over to the next period.
We pay by bank transfer, in lei, to the IBAN of the affiliate company set in the affiliate account. Your own bank's costs (for example fees for receiving money from abroad or currency differences) are borne by the affiliate.
Payment is made against an invoice for promotion services, issued by the affiliate to RoTunneling for the sum of the commissions in the payout. When we generate a payout you see it in your account with the operator's billing details; you upload the invoice as a PDF with its number, and then we make the transfer.
Invoicing and tax: the invoice is issued to RedShift IT SRL, tax ID RO26963888, at the address shown on the Payouts page of the affiliate account, and carries the payout number from the account. The amounts in the account exclude VAT.
- Affiliate in Romania, VAT payer: the invoice includes VAT, under Romanian law.
- Affiliate in another European Union member state: the invoice has no VAT and states "Reverse charge – Art. 196 Directive 2006/112/EC" (Taxare inversă – art. 196 Directiva 2006/112/CE).
- Affiliate outside the European Union: the invoice has no VAT; we may ask for a tax residence certificate, and where Romanian law requires it we may withhold the income tax due in Romania.
The affiliate is responsible for its own invoices and for all its own taxes, including VAT and income or profit tax, under the law of its country.
If the bank details are wrong or the invoice is missing, the payout is delayed until it is solved. We do not pay in cash or to any account other than the company's.

7. Prohibited promotion

Promote RoTunneling honestly. You may not:

send spam or unsolicited messages (e-mail, SMS, messaging apps, comments, forums);
bid in paid search ads on "RoTunneling" or close variants (the name, misspellings, our domain) or use these words in your ad text, so that you do not compete with our own brand ads and results;
make misleading or false claims about the service (for example that it is free when it is not, guarantees of absolute anonymity or of access to any content, untrue comparisons) or pass yourself off as RoTunneling;
drop cookies without the person really opening your link (cookie stuffing) or use hidden redirects, invisible frames or other techniques that simulate clicks;
refer yourself: accounts created by you, your company, your staff or people close to you in order to earn commission on your own purchases;
offer rewards or payments for fake sign-ups or sign-ups with no real intention to use the service (fake accounts, payments made only for the commission and then refunded);
promote the service for illegal activity or to get around the law (for example fraud, piracy, unauthorised access to systems, illegal material).

You must also:

In every post, video, newsletter or ad where you use the link, state clearly, at the start, in the language of your audience, that it is promotional content: "Ad", "Paid partnership" or "Affiliate link", plus the platform's own label. A note only in your profile or in a lost hashtag is not enough.

If you break these rules we may reverse the affected commissions, suspend or close the account and withhold commissions earned through the breach.

8. The RoTunneling name and materials

The RoTunneling name, logo and the materials on the site and on your affiliate page remain ours. You get a limited, revocable right to use them only to promote the service through the program, in the form we provide, without changing them and without suggesting you are RoTunneling or an official partner in any way other than "affiliate".
You do not register domains, social accounts or apps with our name or one that resembles it.
The photo, cover image and presentation text you upload for your page must be yours or you must have the right to use them; you allow us to show them on your page while the account is active. We may remove anything that breaks the law or the rights of others.

9. Personal data

What you see about customers: only aggregate counts (visits, accounts created, paying customers) and, in the commission list, a masked internal number. You do not receive customers' names, e-mail addresses or other personal data and you must not try to find them out.
What we process about you: the company's and the contact person's data (name, tax ID, address, e-mail, phone, bank account), sign-in data, your invoices and the history of commissions and payouts. We use it to perform this contract, pay the commissions and keep accounting and tax records. For security we also keep the IP address and the date you accepted these terms.
How long we keep it: while the account is active, then for as long as the law requires for accounting documents (currently 10 years for invoices and ledgers). We delete the rest within a reasonable time after the account is closed.
Details on how data is processed, the legal bases and your rights are in the Privacy Policy. You can write to [email protected].
Independent controllers: RedShift IT SRL and the affiliate are independent data controllers. We do not share customers' personal data with affiliates.
The affiliate alone is responsible for its own audiences, lists and promotion activity, including the legal basis, the information and the consents required by data protection and electronic communications law.

10. Changes to these terms

We may change these terms or the standard rates. We tell you by e-mail, at the account address, at least 30 days before the change applies; the version in force is always the one on this page. The change applies to customer payments made after it takes effect; commissions already recorded stay as they were. If you disagree you can close your account before that date; if you keep using the program afterwards, we treat it as acceptance of the new version.

11. Termination

You can leave the program at any time by asking us to close the account at [email protected]. We can end the program or your account with 30 days' notice, or immediately for a serious breach.
On closure the link and coupon stop working. We pay the whole approved (available) balance at the closure date, even if it is below the 100 lei minimum, within 30 days of your invoice, issued as described in section 6. Commissions still in the hold period are approved at its end, unless reversed. We do not pay commissions obtained through fraud or through a breach of section 7.
On closure, recurring commissions on customers already attributed stop: no commission is due on payments customers make after the closure date.
The sections on refunds, taxes, personal data, liability and governing law continue to apply after termination.

12. Liability

We do not guarantee any level of earnings, number of customers or that the program stays unchanged. The service and its prices may change, and plans and prices are those shown on the site.
We do our best to keep the link, the tracking and the payouts working correctly, but we are not liable for interruptions, for cookies deleted or blocked by the browser, or for customers who cannot be attributed for technical reasons.
Our liability to the affiliate for anything related to the program is limited to commissions owed and unpaid. We are not liable for indirect loss or lost profit. The affiliate is liable for damage it causes us by breaking these terms or the law. Nothing in these terms limits liability that cannot be limited by law.

13. Anti-bribery, sanctions and payments

We pay only to a bank account opened in the name of the affiliate company. We do not pay individuals, third parties or accounts of a different holder.
We may withhold or suspend payouts while we check, if we suspect fraud, money laundering or a breach of international sanctions, and report to the authorities what the law requires.
You do not offer or accept bribes, hidden commissions (kickbacks) or other undue advantages in connection with the program, towards customers, officials or our staff.

14. Governing law and contact

This contract is governed by Romanian law. Disputes are first settled amicably and, failing that, by the competent courts of Bucharest, Romania. For questions write to [email protected]. If the Romanian and English versions differ, the Romanian version prevails.

Version 2026-11-05. Last update: 05.11.2026.

Affiliate program terms